Privacy Policy
Muse Agency values your privacy. This policy explains what personal data we process, why we do so, how long we keep it and the rights you have. We never process more data than necessary and we never sell your data.
Who we are
Muse Agency is responsible for the processing of personal data as described in this policy.
- Muse Agency
- The Netherlands
- Chamber of Commerce (KvK) 92513735
- Email: hello@museagency.nl
- Phone: +31 6 17 18 79 97
What data we process
We only process data that you provide yourself, in particular when you fill in the contact form or email or call us:
- Your name
- Your email address
- The services you’re interested in
- The content of your message
- Data you voluntarily share during our collaboration (for example by email or phone)
Why we process it
We use your data solely to:
- Respond to your question or request;
- Prepare a quote or proposal;
- Carry out an assignment or collaboration;
- Stay in touch with you about an ongoing project.
Legal basis
We process your data based on your consent (you contact us yourself) and, when we work together, on the performance of a contract. For a limited part a legitimate interest may apply, such as answering a question.
How long we keep your data
We don’t keep your data longer than necessary. Messages sent via the contact form are kept for up to 12 months after the contact has ended, unless a collaboration results from it. Data relating to an assignment is kept for as long as needed for delivery and for the statutory (administrative and tax) retention periods.
Who we share data with
We never sell your data. We only share it with parties that help us run this website and our services (processors), and only as far as necessary:
- Netlify, host of this website and processor of the form submissions.
- Parties we engage for email or administration, where applicable.
Where necessary, we make agreements with processors about the protection of your data (data processing agreement).
Cookies & statistics
This website places no tracking or marketing cookies and uses no analytics that follow you across websites. Only technically necessary data is processed to make the site work.
Your rights
Under the GDPR you have the right to:
- Access your data;
- Have your data corrected or deleted;
- Withdraw your consent;
- Object to the processing;
- Have your data transferred.
To do so, email hello@museagency.nl. We respond within one working day. Have a complaint? You can also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Changes
We may update this privacy policy from time to time. The most current version is always on this page. Last updated on 3 June 2026.